Change Risk Prediction solution aims at helping organizations reduce their IT Change Management costs and risks by increasing change velocity and agility. This solution enables you to analyze the overall impact of change in applications and businesses, its past and persistent trends in the number of incidents, problems, outages, the overall credit and debit scores for the implemented changes, and the availability of applications. This solution enables the IT leaders to proactively take steps to manage, reduce risk, or prepare immediate remediation.
Using KPIs and metrics, you can predict the risk for an upcoming change and take appropriate actions to mitigate the risk, reduce the overall impact of changes, and improve the overall business impact.
The Change Risk Prediction dashboards enable you to analyze the overall impact of changes based on Application, Department, and Leader. You can filter data based on the above criteria and to get actionable insights for change-related problems, incidents, and outages.
Assignment Group Manager Level 1: A Assignment Group Manager Level 1 represents the role of a Manager of an Assignment Group Manager, which means all the First Level Manager hierarchy of Assignment Groups Manager is marked as Assignment Group Manager Level 1.
The following table lists the out-of-the-box dashboards and the supported source systems:
| Dashboard Name | Supported Source Systems |
|---|---|
| Change Executive Dashboard |
|
| Change Credit Score |
|
| Primary CI Change Impact |
|
| Change Impact Detection |
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| Change Impact Hotspots |
|
| Change Failure Prediction |
|
| Change Failure Factors |
|
| Change Data Quality |
|
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