Feature

Feature is a beneficial capability of a piece of software that offers functionality for the user. Feature iCube enables you to create ad hoc reports that help you track visitors, product used, features used, and so on. Using the Feature iCube, Project Managers can gain insights into important business questions such as:

Note: This iCube currently supports only the Pendo source system.

You can use the following attributes and metrics provided as part of the iCube to create your own reports:

Attributes

Attribute Description
Browser Device Type The type of device from which the feature is being accessed
Browser Key The key of the browser from which the feature is being accessed
Browser Name The name of the browser from which the feature is being accessed
Browser OS The operating system of the browser from which the feature is being accessed
Calendar Date Gregorian calendar date displayed in the format 'M/D/YYYY'
Calendar Month Gregorian calendar month displayed in the format 'Mon YYYY'
Calendar Quarter Gregorian calendar quarter displayed in the format 'Q# YYYY'
Calendar Week Gregorian calendar week displaying the week number. For example, W21, W22
Customer An organization or account whose users access the application
Date Gregorian calendar date displayed in the format 'M/D/YYYY,' when a feature is accessed.
Feature The specific tracked feature within the page in the application
Feature URL The specific URL of the feature usage performance details within the product analytics solution such as Pendo
Lagging Count of Days Count of number of days since the first data record till current day
Lagging Count of Months Count of number of months since the first data record till current month
Lagging Count of Quarters Count of number of quarters since the first data record till current quarter
Lagging Count of Weeks Count of number of weeks since the first data record till current week
Page The specific page in the application which contains the feature
Product The specific application whose product usage and user experience performance that is being measured
Product Area The specific areas and product capabilities of the application whose product usage performance is being measured
Visitor The specific unique visitor of the feature in an application

Metrics

Metric Description Formula Expected Value
Feature Clicks Total number of click on a feature from the users who visited during the specified time period Sum([Feature Clicks]) >0
Feature Usage Time (Hours) Total feature usage time of an account during the selected time period duration of visit NullToZero(([Feature Usage Time] / 3600)) >0
No of Accounts Total number of accounts Max([No of Accounts - Feature]) >0
No of Features Total number of features Max([No of Features]) >0

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